Refund policy
Refund Policy
At Autocollants Beaujoie, your satisfaction is our priority. If you are not fully satisfied with your purchase, here is our policy regarding returns and exchanges:
Return or Exchange Conditions
• Returns or exchanges are accepted within 30 days of the purchase date.
• Returned products must be in their original condition, unused, and in their original packaging.
• Stickers that have been removed from their backing or used are not eligible for return or exchange.
Return or Exchange Process
1. Contact us: Please email us at [your email address] with your order number to initiate the process.
2. Prepare the return: Securely pack the products to avoid damage during shipping.
3. Return shipping costs: Return shipping fees are the responsibility of the customer, except in the case of a defective product or our error.
Refunds
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed via your original payment method within 5 to 10 business days.
For any questions or assistance, feel free to contact us at info@beaujoie.com or through our contact form.
Thank you for your trust, and we look forward to serving you!