Frequently asked questions
Our products
Who are your stickers for?
For people who have trouble seeing their keys (large letters and high-contrast colours), for students and the people who support them as they learn to type, for anyone who wants to change their keyboard language, and for anyone who wants household devices that are easier to read.
How do I choose between Windows and Mac?
Keys are not laid out the same way on a Windows keyboard and a Mac keyboard. Choose the version that matches your keyboard, then the keyboard language (for example Canadian French or US English).
What is the difference between transparent and opaque stickers?
Transparent stickers only add the missing characters and let the colour of your keys show through, so they are discreet. Opaque stickers cover the whole key and give the best readability.
What size are the stickers?
All our keyboard key stickers measure 1.1 cm × 1.2 cm. Our other stickers (numbers, clocks, household appliances, tabs, Scrabble) come in different sizes, shown on each product page.
Do the stickers fit all keyboards?
Yes, they are designed for laptop and desktop keyboards of all sizes.
Do the stickers need any maintenance?
No maintenance is needed. The stickers are durable and stand up to cleaning and frequent use.
How long do the stickers last?
With normal use, our stickers are designed to last a few years. How long they last depends a lot on the user, especially on the acidity of the skin on their fingers, which wears the surface down more or less quickly.
Applying the stickers
How do I apply the stickers so they last?
A few tips for better hold, whatever stickers you use:
- Clean the keys with isopropyl alcohol before applying.
- Place the sticker, then press it down firmly.
- Let the adhesive set for 24 hours before heavy use.
Tweezers make it much easier to place the stickers straight. Our tutorial video, further down this page, shows every step.
Can I remove the stickers without damaging my keyboard?
Yes. The stickers come off without damaging your devices. If a little glue is left behind, a cotton swab dipped in rubbing alcohol removes it completely.
Orders and shipping
I represent a school, a business or an institution. How do I order?
Send your purchase order to info@beaujoie.com. We also handle large-quantity orders.
Do your stickers help with Quebec's Bill 96?
Yes. Our stickers make it possible to bring keyboards into French-language compliance. For a custom project or a large quantity, see our Bill 96 solutions page or write to us at info@beaujoie.com.
How long does shipping take?
We ship with Canada Post unless otherwise stated. Usual delivery times:
- Canada: 5 business days
- United States and Europe: 10 business days
Can I use another carrier?
Yes. You can use a private carrier at the customer’s expense. Write to us at info@beaujoie.com to arrange it.
How much does shipping cost?
Shipping with Canada Post costs $3.50.
Returns and warranty
What is your refund policy?
Stickers can be returned or exchanged if they have not been applied, up to one month after purchase. See our refund policy.
Is there a warranty?
Our stickers are durable and stand up to cleaning and frequent use, but no official warranty is offered.